Easygo Tech Pty Ltd (otherwise referred to as “Easygo” “we” or “us”), acknowledges the importance of privacy and customer data security and takes seriously its obligations under the Privacy Act 1988 (Cth) (Privacy Act) and the associated Australian Privacy Principles (APPs) and any other applicable law.
We are committed to ensuring that when handling your personal and sensitive information, including how your personal information is captured, collected, used, disclosed and stored, we do so in accordance with the APPs under the Privacy Act.
This Privacy Policy describes the way in which we deal with the information and data you provide to us as a result of utilising the services of Easygo (including when applying for any role with our organisation), your use of the Easygo website (Website) or whenever we otherwise deal with you. We are committed to ensuring that the information we collect about you is protected and is used, stored and disclosed in accordance with law and this Privacy Policy.
When you provide personal information to us, we may deem your provision of personal information to be consent to Easygo collecting, using and disclosing your personal information as:
If you do not agree with the terms of this Privacy Policy, please do not use the Website, services or otherwise provide us with your personal information.
This Privacy Policy will not apply to third-party websites or apps which are linked to Easygo’s Website and over which we have no control. We strongly recommend reviewing the relevant third-party privacy policy before using any linked website or app.
Personal information includes a broad range of information, or an opinion, that could identify an individual. This can include an individual’s name, signature, address, phone number, date of birth, sensitive information, employee record information, photographs, internet protocol (IP) address (if able to be associated with you), voice print and facial recognition biometrics and location information.
The kinds of personal information that we collect from you depend on the nature of your dealings with us. The information and data about you which we may collect, use and process includes the following:
You must only provide accurate information that you are authorised to disclose in order to allow us to use your personal information in accordance with this Privacy Policy.
We will ordinarily collect your personal information directly from you, primarily through your use of the Website, email, telephone or other direct means. We may also collect personal information from others, for example from public records and third parties.
In order to process your job application and verify the personal information you provide us we may use a third-party criminal, background and/or credit checking service which involves a request to have the information you provide matched against official records and may involve use of secure third party systems and services. You consent to such use. Easygo may also arrange, or ask you to arrange, health surveillance, drug and alcohol testing, medical testing or police checks as required by us or legislation. If you are required to provide any of this sensitive information, we will seek your consent first, including your consent to disclose this information.
We may also collect personal information from our employees and individuals associated with our business partners and service providers. Usually this information is limited to name and contact details and the other information we need for the purpose of processing a job application and managing our business relationships. As part of the services we provide, Easygo may gather information and statistics about all visitors to our Website, including the most frequently accessed pages and most frequently used services. We only use such information in aggregate form (that is, the information does not identify any one individual). This information helps us determine the most beneficial parts of our Website and ways in which we can continually improve our online services to create a better overall experience for our users.
If you do not give us the information we seek, we may be limited in our ability to consider you for, and potentially offer, you a suitable work or job position with us.
EasyGo holds, uses and discloses your personal information for the purpose for which we collect it, as well as purposes that are related, where you would reasonably expect us to or otherwise as set out in this Privacy Policy.
We may use your personal information, sensitive information, and data together with other information for the purposes of:
While your personal information will be kept confidential, in certain circumstances, it may be necessary for us to provide or disclose your personal information if required for any of the foregoing purposes. Where we do so, we would merely disclose information that is necessary for the purpose of such disclosure. We will also take reasonable steps to ensure that any personal information we disclose to a third party is protected by that party in accordance with the Privacy Act.
Where Easygo needs to collect use and disclose your sensitive information, Easygo will provide the purpose for the collection at the time of requesting this information and it will only be disclosed with your consent.
Easygo may also seek your consent to collect, hold, use and disclosure your personal information for any other purpose not listed above.
A ‘cookie’ is a bite-sized piece of data that is stored on your computer’s hard drive. They are used by nearly all websites and do not harm your system. We may use them to track your activity to help ensure you get the smoothest possible experience when visiting our website. We can use the information from cookies to ensure we present you with options tailored to your preferences on your next visit. We can also use cookies to analyse traffic and for advertising purposes. Some of the cookies we use are essential for the Website to operate.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. Please see more information about this below
We may use cookies to further the above listed purposes, specifically:
If you register with us or if you continue to use the Website you agree to our use of cookies.
We may use third parties to place advertisements on the Website. These companies may employ cookies and action tags (also known as single-pixel gifs or web beacons) to measure advertising effectiveness. We ensure that any third parties placing advertisements on our Website are only those who keep any information collected via cookies and action tags completely anonymous.
If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website you can do so by deleting your existing cookies and/or altering your browser’s privacy settings to block cookies (the process you follow will differ from browser to browser). Therefore, you may need to check the ‘Help’ menu of your browser to learn how to change your cookie preferences.
If you would like more information on how to do this please visit http://www.allaboutcookies.org/.
Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website.
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an
international basis. Some of the data processors engaged to process personal data may be based outside of Australia.
Such a transfer of data does not take place unless we reasonably believe that the recipient of personal information outside Australia is subject to principles of fair handling that are substantially similar to the APPs or stronger; or the transfer is necessary for the performance of a contract between you and us, or for the implementation of pre-contractual measures taken in response to a request by you; or the transfer is necessary for the conclusion or performance of a contract concluded in your interest between us and a third party; or all of the following apply:
Information posted on bulletin boards or communicated within a social media environment (e.g, Facebook, Twitter, Instagram, Reddit, WhatsApp and general chat rooms) and any chat room spaces on the Website (if provided) becomes public information, including within private direct messaging. We cannot guarantee the security of this type of disclosed information.
We strongly recommend that you always log out or otherwise secure your own computer, mobile device or any other device when you have completed your time on the Website or completed providing us with information. You acknowledge that you are responsible for the security of and access to your own computer, mobile device or any other device used to access the Website or provide us with information.
You further acknowledge that ultimately you are solely responsible for maintaining the secrecy of any usernames and passwords. Please be careful whenever using our Website and when using the Internet generally.
On occasion, we may use and disclose your personal information to inform you about our products or Services, or about Easygo offerings or activities, which we believe may be of interest or of benefit to you. We may do this via email, SMS, telephone, mail or notification on your mobile device if you have provided consent for us to do so. If you have indicated your consent to receive such direct marketing (such as selecting this option on sign-up) (“opt-in”), you may withdraw this consent at any time by:
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We will take all reasonable steps to ensure that your information is kept secure and protected at all times. We will take all reasonable steps to ensure that the personal information, which we collect, use or disclose, is correct and is stored in a secure environment that is accessed only by authorised persons.
We hold personal information in an electronic database owned and operated by us. Our database is subject to strict standards of maintenance (including regular auditing) security and compliance. Once we receive your transmission, we will take reasonable steps to protect your personal information from misuse, loss and unauthorised access,modification and disclosure including by using password protected systems and databases and Secure Socket Layer (“SSL”) technology.
We will destroy or permanently de-identify the personal information we hold when it is no longer required for any purpose permitted under the APPs, including our legal or operational obligations.
We will take all reasonable steps to ensure that personal information we collect is accurate, complete and up-to-date.
You are entitled to access, correct and update the information held about you, including if you deem it to be inaccurate, incomplete, out-of-date, irrelevant or misleading. This can be done by contacting Easygo using the details set out part 12 (below) or by using the contact details provided on the “Contact Us” page on the Website (by email at [email protected]).
We may ask to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and give you written reasons for doing so and detail the process for escalation regarding this refusal. Where you request your personal information to be updated and there is a dispute about the facts, we will make a note on your personal information of such dispute. If you have created an account with Easygo via our Website, you are able to view and update any information by logging into your account.
You may also request that Easygo stops using your information and contacting you and we will comply with your request (for example if at any time you would prefer to stop receiving newsletters and updates from us, please use the “unsubscribe” option included in the email or other material). However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly if we are unable to do so because of an applicable Law
In using the Website you agree to be bound by the terms of this Privacy Policy. We may review, change or update this Privacy Policy periodically and we reserve the right to change the Privacy Policy at any time at our discretion by posting such changes on the Website. This Privacy Policy is specifically designed to evolve to follow any legislative and other legal or policy changes, which may impact our collection and management of your information under this Privacy Policy. We will publish our current Privacy Policy on the Website and any changes will take effect immediately at the time of publication. Your continued use of the Website following publication will constitute your acceptance of those changes. You should review this Privacy Policy regularly and remain familiar with its terms.
To the extent that this Privacy Policy exceeds the minimum obligations of Easygo under Commonwealth and state legislation, this Privacy Policy serves as a
documentation of our voluntarily self-imposed standards. While we are determined to meet those standards as best we can, to the extent permitted by law, Easygo is not liable if it does not adhere to any of these voluntarily self-imposed standards for any loss, liability, costs, expense or damage arising as a result of Easygo failing to meet any of the voluntarily self-imposed standards in this Privacy Policy.
If you have any queries, requests for access or correction, or complaints relating to the handling of your personal information which has not been or you feel cannot be appropriately handled by support staff, please contact:
Technical Recruitment Manager
[email protected]
At Easygo we aim to acknowledge receipt as soon as possible and commit to resolve all complaints no later than 30 days. However, there may be instances where this is not possible due to the contents of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time.
Further information about privacy concerns in Australia or complaints if you are not satisfied with our response to your complaint may be found on the Office of the Australian Privacy Commissioner’s (OAIC) website at www.oaic.gov.au.
