Easygo Tech Pty Ltd (otherwise referred to as “Easygo” “we” or “us”), acknowledges the importance of privacy and customer data security and takes seriously its obligations under the Privacy Act 1988 (Cth) (Privacy Act) and the associated Australian Privacy Principles (APPs) and any other applicable law.

We are committed to ensuring that when handling your personal and sensitive information, including how your personal information is captured, collected, used, disclosed and stored, we do so in accordance with the APPs under the Privacy Act.

This Privacy Policy describes the way in which we deal with the information and data you provide to us as a result of utilising the services of Easygo (including when applying for any  role with our organisation), your use of the Easygo website (Website) or whenever we otherwise deal with you. We are committed to ensuring that the information we collect about you is protected and is used, stored and disclosed in accordance with law and this Privacy Policy.

When you provide personal information to us, we may deem your provision of personal information to be consent to Easygo collecting, using and disclosing your personal information as:

  • set out in this Privacy Policy;
  • clearly explained to you at the time when the information is collected from you; or
  • permitted under the Australian Privacy Principles (APPs).


If you do not agree with the terms of this Privacy Policy, please do not use the Website, services or otherwise provide us with your personal information.

This Privacy Policy will not apply to third-party websites or apps which are linked to Easygo’s Website and over which we have no control. We strongly recommend reviewing the relevant third-party privacy policy before using any linked website or app.


What is personal information?

Personal information includes a broad range of information, or an opinion, that could identify an individual. This can include an individual’s name, signature, address, phone number, date of birth, sensitive information, employee record information, photographs, internet protocol (IP) address (if able to be associated with you), voice print and facial recognition biometrics and location information.

What is sensitive information?

Sensitive information is a special category of personal information under the Privacy Act. It is the information or an opinion about you, including racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal records and health information. As outlined in the Privacy Act, sensitive information can, in most cases, only be disclosed with your consent.

What kinds of personal and sensitive information are collected by Easygo?

The kinds of personal information that we collect from you depend on the nature of your dealings with us. The information and data about you which we may collect, use and process includes the following:

  1. information that you provide to us when registering with us, applying for a job or work, by filling in forms on the Website or any other information you submit to us via the Website or email or other means which may include (without limitation) your name, contact details, email address, phone number(s), personally submitted preferences, skills, qualifications, employment history, educational history, bank account and credit card information, or other financial information;
  2. information provided by you when submitting your Curriculum Vitae (CV) and applying for jobs, either for general consideration or for specific positions advertised;
  3. information provided by you during an in person or virtual interview;
  4. records of correspondence, whether via the Website email, telephone or other means;
  5. your responses to surveys or customer research that we carry out;
  6. personally submitted preferences and service usage information;
  7. details of the transactions you carry out with us, whether via the Website telephone or other means
  8. details of your visits to the Website including, but not limited to traffic data, location data, IP address, weblogs and other communication data;
  9. any reference received about you;
  10. results received from inquiries that we might make of your former employers, work colleagues, professional associations or registration body;
  11. results received from any competency or medical test or background checks including but not limited to work rights, credit and criminal record checks;
  12. any complaint received or other information received from or about you in the workplace; and
  13. any information received about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved.


You must only provide accurate information that you are authorised to disclose in order to allow us to use your personal information in accordance with this Privacy Policy.

We will ordinarily collect your personal information directly from you, primarily through your use of the Website, email, telephone or other direct means. We may also collect personal information from others, for example from public records and third parties.

In order to process your job application and verify the personal information you provide us we may use a third-party criminal, background and/or credit checking service which involves a request to have the information you provide matched against official records and may involve use of secure third party systems and services. You consent to such use. Easygo may also arrange, or ask you to arrange, health surveillance, drug and alcohol testing, medical testing or police checks as required by us or legislation. If you are required to provide any of this sensitive information, we will seek your consent first, including your consent to disclose this information.

We may also collect personal information from our employees and individuals associated with our business partners and service providers. Usually this information is limited to name and contact details and the other information we need for the purpose of processing a job application and managing our business relationships. As part of the services we provide, Easygo may gather information and statistics about all visitors to our Website, including the most frequently accessed pages and most frequently used services. We only use such information in aggregate form (that is, the information does not identify any one individual). This information helps us determine the most beneficial parts of our Website and ways in which we can continually improve our online services to create a better overall experience for our users.

If you do not give us the information we seek, we may be limited in our ability to consider you for, and potentially offer, you a suitable work or job position with us.


EasyGo holds, uses and discloses your personal information for the purpose for which we collect it, as well as purposes that are related, where you would reasonably expect us to or otherwise as set out in this Privacy Policy.

We may use your personal information, sensitive information, and data together with other information for the purposes of:

  2. providing our services to you;
  3. maintaining our business relationship, where you are a user of our Website or a candidate for an assignment, placement or job;
  4. enabling you to submit your CV generally, and to apply for specific jobs;
  5. matching your details with vacancies, to assist in finding a position that is most suitable for you, and to consider your personal information for assignments, placement or jobs that you have applied for;
  6. assessing information about you either prior to, during or following one or more assignments, placements or jobs, including qualifications, licenses, checks (including sensitive information checks, where you have consented), migration status and other personal information you have provided to us. This includes assessment of your performance and prospects or any training needs;
  7. contacting any nominated referee from details provided by you for the purpose of assessing you for an assignment, placement or job;
  8. providing career guidance or management;
  9. conducting or requiring any competency and/or medical tests;
  10. complying with our legal and regulatory duties, including but not limited to worker’s compensation claims;
  11. building up personal profiles;
  12. carrying out customer research, surveys and analyses;
  13. improving and developing new products and services and to tailor our services to suit your needs;
  14. providing you with marketing information about promotional offers, advise you of news and industry updates, events, promotions and competition, reports and other information relating to our products and services, where you have consented;
  15. responding to enquiries and complaints from you and to establish, exercise or defend any legal claims;
  16. any insurance claim or proposal that requires disclosure of your personal or sensitive information;
  17. undertaking checks to verify your work rights status, criminal history and any other background checks, including credit checks for positions involving significant financial risk and otherwise as permitted by law;
  18. for research, benchmarking and statistical analysis;
  19. conducting psychometric evaluations or skills tests;
  20. meeting or complying with any legal, regulatory or statutory requirements relating to our provision of products and services under any law, legislation, rule, ruling, regulation, direction, court order, by-law, guideline, code (collectively “Law”) that is applicable to us;
  21. for development, business systems and infrastructure testing and other business purposes to assist us in providing our services to you.We will only disclose personal information, including but not limited to business partners, successors in title to our business and suppliers that are engaged to process such information on our behalf, for the following purposes:
  22. to the extent necessary, to provide the service you have requested or to meet the purpose for which your personal information was submitted;
  23. to obtain a reference from your nominated referee or referees;
  24. to third party service providers and professional advisers for the purposes of providing services to us who might assist us to obtain identity verification and background criminal and credit checks or other professional or business requirements. The following are examples of such service providers and professional advisers:
    1. internal and external auditors;
    2. lawyers and other legal professionals;
    3. software solution providers;
    4. IT consultants, cloud-based storage providers, document storage provider, database designers, internet service suppliers;
    5. marketing technology platforms and suppliers who assist us with the provision of marketing communications to you, and customer feedback survey providers;
    6. insurance brokers, loss assessors and underwriters;
    7. superannuation fund managers;
    8. background checking and screening agents;
    9. third parties who assist us by developing services and processes to optimse and improve the quality and efficiency of our services;
    10. artificial intelligence providers (where applicable); and
    11. Administration facilitators.
  25. to our sponsors and business partners strictly for the purposes of our business relationship with them;
  26. to actual or prospective purchasers of all or a part of our business, and their advisers;
  27. if we have informed you of the particular third party to whom your personal information will be disclosed, at the time of collection;
  28. in order to participate in activities with business partners, who will be identified to you when the relevant personal information is collected;
  29. to check your identity and verify information you have provided to us;
  30. to any workers compensation body (where applicable);
  31. for other lawful purposes associated with the conduct of our business;
  32. if the disclosure is:
    1. permitted by law;
    2. permitted by the APPs;
    3. necessary to co-operate with the requirements of a law enforcement agency;
    4. necessary to protect and defend the rights or property of EasyGo or this Website;
    5. necessary to lessen, prevent or detect unlawful activity or serious threats to individuals, public health or safety; or
    6. to establish or defend a legal claim.


While your personal information will be kept confidential, in certain circumstances, it may be necessary for us to provide or disclose your personal information if required for any of the foregoing purposes. Where we do so, we would merely disclose information that is necessary for the purpose of such disclosure. We will also take reasonable steps to ensure that any personal information we disclose to a third party is protected by that party in accordance with the Privacy Act.

Where Easygo needs to collect use and disclose your sensitive information, Easygo will provide the purpose for the collection at the time of requesting this information and it will only be disclosed with your consent.

Easygo may also seek your consent to collect, hold, use and disclosure your personal information for any other purpose not listed above.


Telephone calls to and from our Contact Centre or Human Resources department may be recorded for compliance purposes, training and security purposes along with the resolution of any queries arising from the service you receive.


What is a ‘cookie’?

A ‘cookie’ is a bite-sized piece of data that is stored on your computer’s hard drive. They are used by nearly all websites and do not harm your system. We may use them to track your activity to help ensure you get the smoothest possible experience when visiting our website. We can use the information from cookies to ensure we present you with options tailored to your preferences on your next visit. We can also use cookies to analyse traffic and for advertising purposes. Some of the cookies we use are essential for the Website to operate.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. Please see more information about this below

How do we use cookies?

We may use cookies to further the above listed purposes, specifically:

  1. To track your use of our Website. This enables us to understand how you use the Website and track any patterns that emerge individually or from larger groups. This helps us to develop and improve our Website and services in response to what our visitors want and need; and
  2. To help us advertise jobs to you that we think you will be interested in.

Cookies are either:

  • Session cookies – these are only stored on your computer during your web session and are automatically deleted when you close your browser. They usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any information
  • Persistent cookies – a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read
    by the website that created it when you visit that website again. We may use persistent cookies for Google Analytics and for personalisation (see below). from your computer; or

Cookies can also be categorised as the follows:

  • Strictly necessary cookies – these cookies are essential to enable you to use the Website effectively, such as when applying for a job, and therefore cannot be turned off. Without these cookies, the services available to you on our Website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
  • Performance cookies – these cookies enable us to monitor and improve the performance of our Website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
  • Functionality cookies – these cookies allow our Website to remember choices you make (such as your username, language or the region you are in) and
    provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.
  • Personalisation cookies – these cookies help us to advertise details of potential job opportunities that we think may be of interest. These cookies are persistent (for as long as you are registered with us) and mean that when you log in or return to the Website, you may see advertising for jobs that are similar to jobs that you have previously browsed.

If you register with us or if you continue to use the Website you agree to our use of cookies.

We may use third parties to place advertisements on the Website. These companies may employ cookies and action tags (also known as single-pixel gifs or web beacons) to measure advertising effectiveness. We ensure that any third parties placing advertisements on our Website are only those who keep any information collected via cookies and action tags completely anonymous.

How to reject cookies?

If you want to delete any cookies already stored on your computer or stop the cookies that keep track of your browsing patterns on the Website you can do so by deleting your existing cookies and/or altering your browser’s privacy settings to block cookies (the process you follow will differ from browser to browser). Therefore, you may need to check the ‘Help’ menu of your browser to learn how to change your cookie preferences.

If you would like more information on how to do this please visit

Please note that deleting our cookies or disabling our future cookies means that you may not be able to access certain areas or features of the Website.


Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an
international basis. Some of the data processors engaged to process personal data may be based outside of Australia.

Such a transfer of data does not take place unless we reasonably believe that the recipient of personal information outside Australia is subject to principles of fair handling that are substantially similar to the APPs or stronger; or the transfer is necessary for the performance of a contract between you and us, or for the implementation of pre-contractual measures taken in response to a request by you; or the transfer is necessary for the conclusion or performance of a contract concluded in your interest between us and a third party; or all of the following apply:

  1. the transfer is for your benefit;
  2. it is impracticable to obtain your consent to the transfer;
  3. if it were practicable to obtain such consent, you would be likely to give it; or
  4. we have taken reasonable steps to ensure that the information which it has
    transferred will not be held, used or disclosed by the recipient of the information
    inconsistently with the APPs

Information posted on bulletin boards or communicated within a social media environment (e.g, Facebook, Twitter, Instagram, Reddit, WhatsApp and general chat rooms) and any chat room spaces on the Website (if provided) becomes public information, including within private direct messaging. We cannot guarantee the security of this type of disclosed information.

We strongly recommend that you always log out or otherwise secure your own computer, mobile device or any other device when you have completed your time on the Website or completed providing us with information. You acknowledge that you are responsible for the security of and access to your own computer, mobile device or any other device used to access the Website or provide us with information.

You further acknowledge that ultimately you are solely responsible for maintaining the secrecy of any usernames and passwords. Please be careful whenever using our Website and when using the Internet generally.


On occasion, we may use and disclose your personal information to inform you about our products or Services, or about Easygo offerings or activities, which we believe may be of interest or of benefit to you. We may do this via email, SMS, telephone, mail or notification on your mobile device if you have provided consent for us to do so. If you have indicated your consent to receive such direct marketing (such as selecting this option on sign-up) (“opt-in”), you may withdraw this consent at any time by:

  1. contacting us directly using the contact details provided on the “Contact Us” page on the Website (by email at [email protected]) or via the communication details contained in part 12 (below); or
  2. following the “opt-out” prompts displayed on commercial electronic messages from us.


Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We will take all reasonable steps to ensure that your information is kept secure and protected at all times. We will take all reasonable steps to ensure that the personal information, which we collect, use or disclose, is correct and is stored in a secure environment that is accessed only by authorised persons. 

We hold personal information in an electronic database owned and operated by us. Our database is subject to strict standards of maintenance (including regular auditing) security and compliance. Once we receive your transmission, we will take reasonable steps to protect your personal information from misuse, loss and unauthorised access,modification and disclosure including by using password protected systems and databases and Secure Socket Layer (“SSL”) technology.

We will destroy or permanently de-identify the personal information we hold when it is no longer required for any purpose permitted under the APPs, including our legal or operational obligations.


We will take all reasonable steps to ensure that personal information we collect is accurate, complete and up-to-date.

You are entitled to access, correct and update the information held about you, including if you deem it to be inaccurate, incomplete, out-of-date, irrelevant or misleading. This can be done by contacting Easygo using the details set out part 12 (below) or by using the contact details provided on the “Contact Us” page on the Website (by email at [email protected]).

We may ask to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and give you written reasons for doing so and detail the process for escalation regarding this refusal. Where you request your personal information to be updated and there is a dispute about the facts, we will make a note on your personal information of such dispute. If you have created an account with Easygo via our Website, you are able to view and update any information by logging into your account.

You may also request that Easygo stops using your information and contacting you and we will comply with your request (for example if at any time you would prefer to stop receiving newsletters and updates from us, please use the “unsubscribe” option included in the email or other material). However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly if we are unable to do so because of an applicable Law


In using the Website you agree to be bound by the terms of this Privacy Policy. We may review, change or update this Privacy Policy periodically and we reserve the right to change the Privacy Policy at any time at our discretion by posting such changes on the Website. This Privacy Policy is specifically designed to evolve to follow any legislative and other legal or policy changes, which may impact our collection and management of your information under this Privacy Policy. We will publish our current Privacy Policy on the Website and any changes will take effect immediately at the time of publication. Your continued use of the Website following publication will constitute your acceptance of those changes. You should review this Privacy Policy regularly and remain familiar with its terms.


To the extent that this Privacy Policy exceeds the minimum obligations of Easygo under Commonwealth and state legislation, this Privacy Policy serves as a
documentation of our voluntarily self-imposed standards. While we are determined to meet those standards as best we can, to the extent permitted by law, Easygo is not liable if it does not adhere to any of these voluntarily self-imposed standards for any loss, liability, costs, expense or damage arising as a result of Easygo failing to meet any of the voluntarily self-imposed standards in this Privacy Policy.


If you have any queries, requests for access or correction, or complaints relating to the handling of your personal information which has not been or you feel cannot be appropriately handled by support staff, please contact:

Technical Recruitment Manager
[email protected]

At Easygo we aim to acknowledge receipt as soon as possible and commit to resolve all complaints no later than 30 days. However, there may be instances where this is not possible due to the contents of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time.

Further information about privacy concerns in Australia or complaints if you are not satisfied with our response to your complaint may be found on the Office of the Australian Privacy Commissioner’s (OAIC) website at

thank you

Our team will review your submission within 24 hours.